Contact us
Here you will find our contact details, especially for Finland. You can also contact our switchboard, tel. +358 10 4511.
Private customers
We serve electricity customers Mon–Fri 8–17 by telephone at 0200 19000 and district heating customers by telephone at 0200 19009
Local network charge/Mobile charge
Calls from abroad: +358 200 19000
Business clients
We serve electricity customers Mon–Fri 8–16 by telephone at 0200 19100 and district heating customers by telephone at 0200 19009.
Local network charge/Mobile charge
District heating outages
Call about possible district heating outages in Espoo, Kauniainen ja Kirkkonummi at 0800 1 90090
Mon–Sun 24 h, Free of charge
Plants and offices
We have operations in 10 countries. You can find all our power plant contacts here.
Fortum Oyj
Postal address: Fortum Oyj, P.O.Box 100, 00048 FORTUM
Visiting address: Keilalahdentie 2-4, 02150 Espoo
Business ID: 1463611-4
Personal e-mail addresses: first name [dot] surname [at] fortum [dot] com
Private customers
We serve electricity customers Mon–Fri 8–17 by telephone at 0200 19000 and district heating customers by telephone at 0200 19009
Local network charge/Mobile charge
Calls from abroad: +358 200 19000
Business clients
We serve electricity customers Mon–Fri 8–16 by telephone at 0200 19100 and district heating customers by telephone at 0200 19009.
Local network charge/Mobile charge
District heating outages
Call about possible district heating outages in Espoo, Kauniainen ja Kirkkonummi at 0800 1 90090
Mon–Sun 24 h, Free of charge
Plants and offices
We have operations in 10 countries. You can find all our power plant contacts here.
Fortum Oyj
Postal address: Fortum Oyj, P.O.Box 100, 00048 FORTUM
Visiting address: Keilalahdentie 2-4, 02150 Espoo
Business ID: 1463611-4
Personal e-mail addresses: first name [dot] surname [at] fortum [dot] com
