Home customers will be able to invite other people living in the same household to use Heat Online via an invitation link after they have registered for the service. You can send an invitation from the link below.
Heat Online service for district heating customers
With the free Heat Online reporting service, you can easily find information about your district heating and cooling. You can find your properties' consumption data, invoices and reports gathered in one place. The online service is available for all Fortum´s district heating and cooling customers.
Track the consumption of your properties
Find Consumption and Forecast reports
View your invoices
Registration and sign-in to Heat Online
If you don't have credentials for Heat Online yet, you can register using the link below. Please note the different links for business and home customers.
Heat Online contains lots of useful data
- Find consumption data, invoices and reports of your properties' heating and cooling gathered in one place.
- If you have a Fortum electricity contract, you can still monitor your electricity consumption in the Oma Fortum service.
- Login to all online services takes place with the same login credentials. If you have previously used Oma Fortum or Yritys Online, you can also log in to Heat Online with the same credentials after we have activated the service for you. Please send us kaukolampo [at] fortum [dot] com (an email).
- If you don't have credentials, you can create them using your customer number and your personal ID (private customers) or with your Business ID (companies).
- If you want to view your housing association's consumption data, log in or register as a business customer. To register, you will need your Business ID (Y-tunnus) and district heating customer number.
Do you need help with Heat Online?
We are happy to help! Call our customer service on 0200 19009 (lnc/mcc) Mon-Fri from 8 a.m. to 5 p.m. or send us an email at kaukolampo [at] fortum [dot] com